Thursday, 31 March 2011

UPDATED: Virgin Media TiVo pre-sale event begins on April 11th for registered customers

Virgin Media customers who have pre-registered for TiVo have or should get this email (which assumes that all customers are called Dean):

Hello Dean,

Now here’s something you don’t see everyday. You’ve got the chance to be one of the first to order our amazing 1TB TiVo® box before everyone else because you’re a Virgin Media customer and you pre-registered your interest in our TiVo service.

During the week beginning 11th April, we’ll be opening an exclusive pre-sale event just for you, so you can order Virgin Media TV powered by TiVo. We’ll email you the details on the day and you can be one of the first to get your hands on our latest kit before it goes on general sale.

Here’s the deal:
# 1TB TiVo box
# £149.95 one-off activation fee exclusively for existing customers (everyone else pays £199.95)
# £3 additional monthly fee with TV XL

Our exclusive pre-sale event for the 1TB box is only available to you. Think of it as a little ‘thank you’ from us for being a Virgin Media customer and for being one of the very first to register your interest in our TiVo service.

We’ll email you again during the week of 11th April to tell you more. If you’d like to take another look at what our TiVo service can do, head over to our Discover TiVo site for all the details.

Keep your eyes peeled on your inbox

The Virgin Media team

General: £40 installation fee applies. TiVo box remains property of Virgin Media. New 12-month minimum term contract applies. 1TB TiVo box: you must take, or upgrade to, TV XL to be eligible. If you cease to be an XL TV customer, we reserve the right to charge you the then applicable monthly TiVo charge (currently £8 for TV L or M+). TiVo is not available on TV M. Information about your TiVo use: By having the TiVo service and/or by using it you are providing your consent for us to use your viewing information to personalise your experience of the TiVo service (in addition to the other purposes set out in our privacy policy). We may share with third parties information about your use of the TiVo service in an aggregated form which will not personally identify you. This aggregated data may be used by those third parties for their marketing purposes (e.g. to improve their targeting of advertising based on user preferences).
 UPDATED: Virgin have just resent the emails with the correct customer names.

1 comment:

Ed Ross said...

They've just sent out another email, this time with the right name, and "We're sorry about the last email we sent you! We know you're not called Dean. Here's your real update on getting our TiVo® service."

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