Thursday, 1 September 2011

Virgin Media to dedicate more resources to fix EPG errors for TiVo

Responding to the continued reports of EPG errors for Virgin Media's TiVo,  Nick Ontiveros (TV Strategy, Digital Entertainment) posted on Virgin's Help and Support Forums that:
I am aware that we are dedicating more VM resource towards spotting errors - although, as you know that we outsource the management of our EPG data, we don't want you as customers to be the ones to have to spot these things. It's our job to provide you a TV service that entertains you, and that's all we want you to do when you are using TiVo.

1 comment:

manu76 said...

I suppose this is why Sky has over 10m customers.....not that I`m complaining or anything.....

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