A review of the apps on Virgin Media's TiVo

A while ago I bemoaned about the lack of movie streaming apps on Virgin Media's TiVo. Perhaps I should have covered the rest of the available apps in that previous post.

When I reviewed TiVo, I said:

Its this combo of Apps plus dedicated broadband connection which makes this PVR ooze with potential. Virgin are already talking to potential suppliers of video content, indeed, Virgin have declared that they have no fear bringing Apps for the likes of Lovefilm (who aren't shy about getting their content on as many devices as possible), Blockbuster and Spotify to TiVo. Virgin intend to have hundreds of TiVo Apps available within the next 12 months, so, watch this space and dream of the possibilities.

Indeed, Cindy Rose, Virgin Media’s director of digital entertainment, explained while talking to PaidContent:UK in December 2010 that:

We’re launching with a handful (of apps); within 12 months, we’ll have hundreds. We needed to start with the household names.

It’s just a question of doing the right deal, making sure our customers actually want it - power to the people; we’re a Virgin company. We’ve got an online forum we’re moderating to ask what they want.”

It would have to be the right deal commercially and add value. If Lovefilm came along and said ‘we’ve got something that adds to this’, we’d be the first ones to embrace them - we’re not precious about that.

I wouldn't imagine for an instant that TiVo would or should have hundreds of apps by now, 13 months later. But a quick look at the apps page for TiVo reveals just 13 apps in total. To be fair, 2 apps have been recently removed, these were promotional movie apps for Harry Potter and Twlight.

As for the rest of the apps:

• YouTube
  The new version of this app fixed the issue of playlists and subscriptions not being recognised when you logged in. How? By removing that feature altogether, much to the disappointment of customers.
• eBay
  I mentioned in my review that you couldn't login to your eBay account to place bids. The situation hasn't changed since then which continues to make this app next to useless.
• BBC iPlayer
  Probably the best app on the platform at the moment, but its had its network issues. Plus, I have to say that the quality of streaming on the TiVo iPlayer app is inferior to the quality provided by the same app built into my Samsung TV.
• VM Shorts
  One of many promotional apps seen on the platform. Speaking of which...
• Sky Movies
  Ditto.
• Sky Sports
  Same again.
• CNBC
  Great. If you have stocks and shares.
• Twitter
  Would be so much better if it could be used with live TV, so that you could truly interact with live TV events such as sending feedback on the latest candidate who has just been fired on The Apprentice.
• Weather, Celebrity and Photo Gallery apps.
  Unchanged, to be fair they did the job already.
• Spotify
  New to the TiVO platform, can't really say much about this because it requires a subscription.
• Millionaire
  Addictive to play. Which probably explains why you now need to pay to play it.

Lets hope that the number of apps increases and soon, because TiVo is in serious danger of being left behind in this area when compared to other devices - my Samsung TV has 19 apps just for watching VOD content, while games consoles like the Xbox 360 and PS3 allow you to watch streamed movies from Lovefilm and Netflix, which isn't an option Virgin's TiVo provides.

Sure, Virgin have a deal with Flimflex (who are the primary providers of VoD Movie content for Virgin), but if Virgin are so worried about stepping on Flimflex's toes, then why encourage talks with the likes of Lovefilm to get Apped-Up on TiVo?

Still, the apps should continue to come, and hopefully they won't all be promotional apps. easeltv's core framework application has already been used for apps on TiVo and that framework will also be used in future apps. Also, we have a BBC Sports app on the way.

Virgin Media spread the word for TiVo 15.2 software update; Spotify app launching soon

Virgin Media continue to spread the word about 15.2 - TiVo customers have (or will shortly) receive a letter regarding the update and why you should kill anyone that interrupts it. Most of the letter is a word-for-word copy of the on-screen message which first appeared on TiVoed TV sets last night.

The rear of the letter mentions some of the key features of the update, and also mentions that the Spotify app will be launched on November 29th.

An online version of the letter is erm, online now, and its also available via your TiVo (Home >>> Help & Settings >>> Customer News >>> Your TiVo Service, but better). Update Alerts are also being delivered via TiVo's Discovery Bar.

You can find a link to all the 15.2 related posts on this blog, via the link around the top right of all pages, as we prepare to say goodbye to 15.1 - the deployment of the 15.2 updates are scheduled to start tomorrow (Thursday) morning.

News snippets for Virgin Media's TiVo: 15.2 software rollout; Spotify; Sky; EPG

Some TiVo related snippets:

• The 15.2 software deployment dates for each regional headend (there's 50+ of them) will be announced later this week by Virgin Media, who will be eager to complete the task well before Xmas.
• The Spotify app is due to be released within the next month, following Virgin's announcement of their Spotify plans for TV, Broadband and Mobile customers.
• Sky CEO Jeremy Darroch, referring to competition from Virgin's TiVo, believes that "It’s always a trap to assume that customers think through the extreme of some technical gizmo, they think across the whole experience, simplicity, ease of use, and the importance of the user interface, which remains fundamental. Not to say that some gadget magazine might give you an easy quote."
• Speaking of Sky, they've come up with a PVR comparsion chart which, among other features,  highlights the lack of reminders and red button services on TiVo. I'm sure it won't be long until Sky have to update the red button section, along with the 'remote record from tablet' section.
• Speaking of red button - its available (and has been for a while now) on ITV, pressing the magic button on that channel just takes you to ITV Net Player content. Baby Steps, people.
• In my review, I mentioned that that "the assignment of EPG categories to channels needs some work. For instance, the HD category reveals the Sky Sports HD channels, but the Sports category doesn't. This is the same EPG limitation as on the legacy V+ HD, I could have sworn it would be fixed for TiVo."
  This issue has now been fixed - for instance, selecting the Movies Category will show both the SD and HD versions of the Sky Movies Channels. Likewise for Sky Sports.

Virgin Media seal the deal with Spotify; TiVo App coming soon

Remember that potential deal between Virgin Media and Spotify? Well, today, the deal got real:

Virgin Media (NASDAQ: VMED) (LSE: VMED) today announced an exclusive agreement with digital music service Spotify that will make Virgin Media the only digital entertainment provider in the UK to offer the music platform across multiple services*. Making listening to and finding new music fantastically easy, worry-free and more affordable for Virgin Media customers, the pioneering partnership will see Spotify’s massive catalogue of over 13 million tracks available to customers however they choose, be it online, on the move through their mobiles, or in the living room through their TVs.

Virgin Media’s groundbreaking agreement with Spotify will mean over 4 million fibre optic broadband customers will have the option to access music online in a safe, legal way for the whole family whenever they want. Virgin Media will also be the only digital entertainment provider in the UK to integrate Spotify into its TV offering through its cutting-edge ‘connected’ TV service powered by TiVo, as well as being able to provide a bundled solution for customers with Virgin Mobiles.

Due to launch in the coming months, Virgin Media will be making Spotify available to both new and existing customers through a range of special offers. This will include both Spotify Unlimited, which will give customers unlimited access to Spotify’s full library of music, ad-free, on their computers, and Spotify Premium, which adds the ability to enjoy the complete Spotify library on the move through mobile devices. Customers choosing Spotify through Virgin Media will also benefit from exclusive features and content, as well as be eligible for special promotions.

So, what the hell does any of this have to do with TiVo? Well:

Retaining the flexibility and freedom of Spotify’s existing online and mobile services, Virgin Media customers will be able to seamlessly create playlists from millions of tracks, share songs or playlists with friends instantly through social networks such as Twitter and Facebook, as well as explore new music whenever they choose to. Virgin Media customers enjoying Virgin Media TV powered by TiVo®, the UK’s first next-generation ‘connected’ TV service, will be able to enjoy their Spotify service through a jointly developed app for subscribers.

Existing Virgin Media customers will get the first opportunity to take advantage of this exciting partnership with special offers and an exclusive sign-up window. Existing Spotify users that are currently, or become, Virgin Media broadband customers will be able to keep their existing accounts and still take advantage of bundled offers.

This deal will, in time for Spotify, open the door for up to 3.7 million TiVo customers on Virgin Media's network, once of course, all of those TV customers have been assimilated into the TiVo Collective. In the meantime, Spotify will have potential access to Virgin's broadband and mobile phone customers.

As for Virgin, the forthcoming Spotify app will only strengthen the appeal of TiVo. Its doubtful that streaming music to TiVo should be an issue for the 10Mb of dedicated bandwidth, and if the pricing for access to the Spotify App is right, then Virgin could be onto a winner here.