Friday, 22 April 2011

Planned updates for Virgin Media's TiVo revealed: Reminders; Multi room streaming; TiVo download for V HD boxes; Red button & more

A post by °Keir° on the TiVo Community Forum has revealed what updates TiVo's development team have  planned for Virgin Media's TiVo:
Q. Parental control options on You Tube?
A. Looking at this option but could be next year. Last resort we have the ability to take off You Tube from an individual box.

Q. Will we have the ability to create files within files.
A. The team have been looking at the ability to create file for Mum, Dad, Jane etc. The idea to set play lists of shows you have recorded is also in the pipe line. The team love the idea but may be very difficult to build on the network. I will feedback more info as I get it.

Q. How do I get hold of a silver remote?
A. You cant, this was a limited edition remote which was given to selected customers.

Q. Will we have to option to set reminders.
A. The main idea of TiVo is the ability to record multiple shows with the massive hard drive the use of a reminder function seem unnecessary. Due to massive feedback about this function the TiVo team admit this was unexpected feedback and are now looking to give TiVo users the ability to set reminders. I will keep you posted when this is available.

Q. Will the info button work on the mini guide?
A. Yes, The phase 2 update (Q3) will see this function activated.

Q.When will we be able to transfer content to a computer?
A. This will not happen to contracts and copy right laws we have with our content providers.

Q. Will the ipad / iphone be able to be used as a remote control for TiVo.
A. Yes. This looks very cool, I was shown a video with someone using their iPad as a remote control, skipping through the guide and info pages while the TV was still showing full screen programme.

When using the Mini guide the ability to press 'info' to obtain show information - End of Q2 2011
Text style typing to search for content - End of Q2 2011
When going back in time on the channel guide the channel names will display on the right of the screen - End of Q2 2011

Due to a change in contract with Sky, previously blacked out Sky channels while viewing the guide will now be shown - 2011
Price of VOD movies will show as soon as the movie is highlighted rather than having to go through 5 screens before this info is shown - 2011
When viewing Sky movies TiVo customers will only be asked for PIN when needed and not on every movie. - 2011

Multi room streaming will give customer the ability to watch recorded programmes from one box TiVo box to another. - 2011/2012
VHD boxes will be turned into TiVo style boxes with no hard drives. Anyone who has the VHD box will have the TiVo display and functions. Cost may be involved. 2011/2012

Red button functions will be more app orientated. By the time the 2012 Olympics start we hope to gave users an option of 24 different events VIA the 'BBCi app' - 2012
Multi files for Mum, Dad, Gran etc so only shows enjoyed by a certain family member will appear in these personal files.
Sky sports red button will not be available on TiVo until late 2011 early 2012 however will be available next month on V+ and V boxes.

Finally just a little info on the 'Baby TiVo' box that we are launching next month.

The box should be available to buy as early as the end of May.

The box will have half the recording time but apart from that the box looks and works the same as its big brother.

The price will be £49.95 for activation and £40 for install. £3 extra per month for the service.

The main difference is the ability to have this box on M+ and LTV as well as XLTV. The TiVo cost will be £8 per month on M+ and LTV packages.

Feel free to talk about this box as well as the 1 terabyte box available now.
The absence of reminders from Virgin's next-generation PVR has been a issue of some debate, both on this blog and over at Cable Forum, so the addition of that functionality, commonly found on the vast majority of PVRs, is good news for those who desire it.

The planned update to give V HD boxes TiVo functionality (minus the recording features of course) would be consistent with Virgin's plans to migrate their entire TV customer base over to TiVo, and opens the door for an established TiVo multi-room streaming base on Digital Cable, once that functionality is released.

Wednesday, 20 April 2011

Virgin Media TiVo installed: First impressions

  • My install took the best part of 2 hours, the 1st box installed was faulty and the 2nd box wasn't using the correct IP address to download the TiVo software. Once all that was sorted, it was time to play!
  • Wow, the TiVo is small compared to my TV Drive/V+ HD.
  • Speaking of which, Virgin offered to re-locate my V+ HD for no extra install charge and no monthly charge. Needless to say, I gladly accepted their offer. A few customers on Cable Forum have reported being offered this offer, but there doesn't seem to be any consistency regarding what kind of customer gets contacted by Virgin for this 'free multi-room' offer.
  • I guess I need to write a 'forgive me please?' letter for my V+HD.
  • I had a surreal moment a few minutes after the install, when TiVo thought that BBC 1 was an adult channel and insisted on me entering the PIN in order to watch the 1pm News.
  • The Standard-Definition picture from my TiVo is a little bit softer compared to the SD pictures delivered by my V+HD (this is on my Samsung 40" C650 TV).
  • As for High-Definition picture quality? Maybe just a little bit better compared to the V+ HD.
  • Wishlists truly rock! I wasn't able to create series links for the new seasons of Warehouse 13 and Haven because their not being shown in the next 2 weeks - but I was able to set up Wishlists to record future episodes of those programmes.
  • Its a little jarring to go from a HD user-interface screen, to a SD user interface screen while using TiVo. The Home screen for instance, is in HD but the page for editing Wishlists is in SD and doesn't look great by comparison.
  • At the moment, the majority of 'new' premiere dates for programmes are based on the USA premiere airdate. Hence the default for recording being 'New & Reruns'. This isn't as bad as it sounds because TiVo won't record an episode if its already been recorded within 28 days of its broadcast, thus keeping the chances of duplicate recordings to a minimum. In the mean time, hopefully, Tribune (who supply the EPG data for Virgin) will get the premiere dates issue sorted out.
  • As customers have posted recently on Cable Forum, there seems to be an issue of VOD content not showing up from 'Search & Browse' searches. For example, I could locate Smallville manually in TV Choice On Demand, but searching for Smallville from 'Search & Browse' only gives me the option to watch it live or create a Series Link.
  • Actually, no, I take that back, I was just able to search for NCIS and watch an episode from VOD. And now, a search for Smallville locates VOD episodes. I guess the TiVo was downloading more data in the background as I was typing. Either that, or its watching what I type.
  • There are times when using TiVo, that you come across too many screens while attempting to do certain things. For instance, I've located an episode of Smallville to watch from VOD. There's one screen which gives you the single option to 'Watch Now', that's followed by another screen which has the single option of 'Play'. Why the extra screen? Shouldn't 'Watch Now' play the episode?
  • I couldn't wait to give 3 thumbs down for The X-Factor! I'll give it 6 thumbs down if I could!
  • So far, the performance of my TiVo has been excellent. Nice and speedy.
  • I gave 2 thumbs up for the underated NCIS (the superior original, not the inferior NCIS Los Angeles) and, I'll give TiVo its due, the Discovery Bar was updated with CSI, Burn Notice, Cold Case, and yes - NCIS Los Angeles.
  • Any doubts I had regarding inferior video quality from the BBC iPlayer app not using the legacy VOD streams have been blown away. I watched EastEnders in HD from the app (purely for research purposes, honestly!) and the picture quality was superb. But what about the audio? That (according to my amp) was PCM 48Khz - I don't know if EastEnders was broadcast on BBC HD/Legacy VOD in 5.1 or not.
  • A shame that, for now anyway, you can't watch any BBC iPlayer content directly from the Catch-Up EPG. I suspect that the change in the BBC's syndication policy pulled the rug underneath Virgin's plans to do that. However, you can watch some VOD from ITV, C4 and Channel Five directly from the EPG. I say 'some', because on occasion, you'll get directed to the Catch-Up Menu instead of directly being able to play the content you selected.
  • Being able to buffer content on all three tuners (and rewind any of them) is, well, cool. I can see that being very useful for sports fans if for instance, Sky Sports 1 & 2 are simultaneously showing live football games on the final day of the season. Watching SS1 and missed a goal on SS2? No worries, switch to that tuner and rewind, sorted.
  • Nice - unlike the V+, you can watch Delayed TV while accessing the TV Guide and other menus. Heck, you can even watch VOD content while accessing the Guide.
  • The TiVo is a quiet, little, powerful box. Its just sits there, watching you watching it, while it silently adds a thumbs up you anything you record, constantly on the prowl for suggestions you'd like and Wishlisted content to record (if you let it). If it and the thousands of other installed TiVos ever develop Skynet-like intelligence, and decides to give the Human Race 3 thumbs down, were so fracked.
  • How polite of the TiVo to ask me if it was OK to switch a tuner over to Watch to record an episode of No Ordinary Family. Now, here's the thing: Why did it ask me in the first place? Nothing else was being recorded at the time.
  • The assignment of EPG categories to channels needs some work. For instance, the HD category reveals the Sky Sports HD channels, but the Sports category doesn't. This is the same EPG limitation as on the legacy V+ HD, could have sworn it would be fixed for TiVo.
  • The Discovery Bar is great, and context sensitive. Add the cast information and you've got the closest thing to IMDB on your TV. For instance, I did a search for Gossip Girl (again, purely for research purposes) and the Discovery Bar had an entry for cast member Leighton Meester. You can then view what other shows she's been in, right down to individual episodes, like Series 2 Episode 20 of Numbers. Or, a better example - you can search for Smallville, select Laura Vandervoort from the cast info, and oh, what's this? She's in V and I can watch that from VOD? Excellent!
  • Virgin, as a fan of live sport, I beg you, please add reminder functionality. It won't harm anyone who believes that everything should be recorded, will it? At least then I'll have the choice, like I have on my V+ HD. If England are playing football and they score a goal, I want to watch it as close to live as possible, not 30 minutes ago or even 30 seconds ago via time-shifting/recording.
  • Channel-changing speed looks the same to me, compared to my TV Drive/V+ HD.
  • I had to reset my TiVo before the channel logos appeared in the EPG. And they look good.
  • Yes, its worth every penny, especially if Virgin offer you free multi-room. Even if they don't, TiVo is in a different league to any previous STB supplied by Virgin. One of the installers mentioned that Virgin were only expecting around 2,000 pre-registration requests - so far its 65,000, I can see why. Don't forget that the more affordable Baby TiVo is on its way next month for existing customers.

Tuesday, 19 April 2011

Virgin Media's TiVo: Now available to order for new & existing customers; Baby TiVo arrival news

The 1TB version of the next-generation PVR is now available to order from Virgin Media's website for new and existing customers.

As expected, only XL customers can order the 1TB version.

The new pages on the site also confirm that the 500Gb 'Baby' TiVo will be available in May for existing customers and July for new customers (thanks to Xonification for the correction).

Friday, 15 April 2011

Virgin Media's TiVo gets a Trusted Review[s]: "the most powerful set top out there at the moment"

Trusted Reviews have erm, reviewed Virgin's next-generation PVR. Awarding the box 8 out of 10, Reviewer David Gilbert believes that:
Virgin Media Powered By TiVo is a step into the future where television can be viewed on your terms. With its 1TB hard drive, three tuners and unique learning brain, TiVo could change the way we watch television but this is very much a first foray into the future rather than a fully developed solution. The TiVo box is the most powerful set top out there at the moment and it has laid down the challenge for everyone else to follow.

...While there are certainly some drawbacks, Virgin Media freely admit that this is just the beginning and the powerful box offers so much more than any of its competitors do. Its unique learning brain will bring you to television places you could only have dreamed of. It will introduce you to shows you will love (and hate) and will help you view television in the way you want to view it. The potential for growth is huge with TiVo and if Virgin Media get it right then it will set the standard for how we watch TV for a long time into the future.

Wednesday, 13 April 2011

The breakup letter to my TV Drive/V+ HD (Virgin Media TiVo is the 'other' PVR)

We need to talk.


We've had five, wonderful years together. You've helped to make me laugh, and you've helped to make me weep. I'll always remember our first Xmas together, it was so special wasn't it? Back in the NTL days. Me setting recordings and you silently recording the TV I love.

Now, I've always been honest with you, and, I don't wish to hurt you, but, I need to be honest with you now.

You're not big enough.

No, I don't mean you're too fat, you look great, shiny and silvery and urm, boxy. But, you can only hold 20 hours of HD content, and the truth is, I need more. Its Virgin's fault, really, god-damn them! They have a lot to answer for, going from 1 HD channel to 17 on the XL pack. They don't care about the damage they cause to relationships like the one we had - I mean, have.

Now, thanks to Virgin, I'm recording HD content and setting HD series links all over the place.

You've tried your best to indulge me, but, I don't think our relationship can last. Why? Because, recently, I've been...urm, interested in someone else.
It started around 4 months ago, just a chance encounter online in December. She's sent me the odd email now and then, promising to see me soon, promising to rock my world, and to take me to content I didn't even knew existed. She's seduced me with promises of Catch-Up EPGs, 14 days-ahead EPGs, Apps and even a dedicated broadband connection.
And, well, the awkward thing is, she's coming around in a week or two:

And here's the snag. There's only room for one of you.

So, I think its best if you prepare to move out. Best for the both of us. You deserve better, someone you can truly love you for many years to come. Either that or some scrapyard.

Lets enjoy our last week or two of our relationship. I promise to watch all the remaining, recorded content before the Engineer from Virgin comes to take you away, and I promise not to moan at you for being really slow in the early hours of the morning when I'm attempting to do....anything with you.
Will I miss you? Yeah, its been fun. But its time to move on...we can stay friends, right?
Cya!

Monday, 11 April 2011

Virgin Media begin dispatch of pre-registration order emails for TiVo

Its taken them 4 months, but, finally, Virgin have started sending emails this week containing ordering information for TiVo (the 1TB version) to pre-registered customers.


VIP customers will be the first to receive these emails, followed by Triple XL customers, and then customers on the XL TV pack, so, don't panic if you've yet to receive your email. VIP 50/100 customers get the £3 per month charge waived, all existing customers (pre-registered or not) will get the £40 installation fee waived for bookings made in April, as previously reported.

Virgin Media prepare to give birth to Baby TiVo; 500Gb Hard Drive; £49.95; Available on all TV packs

TiVo. Yours for £50 plus change. Well, 1p change.
TechRadar had a nice chat with Virgin Media, who have confirmed the existence of the cheaper TiVo model.
Whilst the 1TB box is available exclusively to XL TV customers, the great news is that the 500GB box will be available to Virgin Media TV customers for just £49.95 and can be used with our L or M+ TV packs too, making it even easier for more telly fans to join the TV revolution that is Virgin Media TV powered by TiVo.
The Baby TiVo is due to be available in mid-May. Apart from the smaller hard drive capacity, the rest of the spec remains the same as the 1TB version - 3 tuners; Wishlists; Recommendations; Search & Browse; Dedicated broadband connection etc etc.

The £3 per month charge remains in place on the XL pack. For customers on the M+ or L packs, the monthly fee is £8. Don't forget the installation fee of £40. M pack customers will need to upgrade their TV pack if they desire to get TiVo.

If the 1TB version is any indication, then the 500Gb version should have enough recording capacity for around 250 hours of standard definition recordings, and 60 hours of high-definition recordings.

The beginning of the end for V+ HD?
This appears to be the first step for Virgin migrating their customers from the legacy boxes to TiVo. The existing V+ HD box also has a one-off 'HD activation' fee of £49.95 - the same one-off cost as the 500Gb version of TiVo. Given the much superior features of TiVo, plus a 500Gb Hard Drive compared to the 160Gb in V+ HD, the choice seems pretty clear regarding which Virgin PVR you should spend your £49.95 on.

The availability of 'Baby TiVo' to customers on the M+ and L packs, as well as XL of course - greatly makes the next generation PVR more attractive to Virgin's TV customer base.

By comparison, Sky's standard HD box is free to customers joining online, but also requires signing up to the HD pack at £10.25 per month. The actual number of HD channels received depends on the number of packs you've signed up with and well, its not TiVo now, is it?

Customers on Virgin's XL pack currently receive 17 HD channels for no extra charge - that will soon be 19 channels with the recently announced additions of Sky Arts 1 HD and Sky Arts 2 HD.

UPDATE: Apparently, the pre-registration ordering emails which Virgin begun dispatching today confirm the  details for the 500Gb version:
Coming 16th May, our 500GB Tivo box. Exclusively for existing customers

Tivo 500GB box
Storage for around 250 hours of standard TV
£49.95 for box activation
£3 additional monthly fee on TV XL
£40 installation fee applies

Prices correct as at 04/11
The 500Gb version will be exclusively available for existing customers first from May 16th, and available to new customers later.

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